question 1compare written and telephonic


QUESTION 1

Compare written and telephonic communication in terms of their media richness

QUESTION 2

Identify the communication directions relevant to the following channels and give reasons for your answer in each of the above

  • Instruction manuals
  • Opinion surveys
  • Appraisal interviews
  • Performance evaluation

QUESTION 3

Explain the concepts of the Expectancy theory by use of examples in your context

 

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