Question 1:
(a) The planned change model as developed by Bullock and Batten (1985) proposed a four-phased model. Describe the different change phases and change processes associated with the model.
(b) What are the main criticisms leveled against the planned approach to change?
Question 2:
(a) Incremental change is relatively easy to introduce into an organization and often lends itself to gradual introduction. What are the advantages and disadvantages of the incremental change approach?
(b) Nadler and Tushman identified two types of activities related to incremental change, namely fine-tuning and adaption. Explain how these activities are relevant to changes in an organization.
Question 3:
(a) Describe the three steps model to change management, which has been developed by Kurt Lewin.
(b) What are the reinforcement strategies that could be adopted for a planned behavioural change?