Question 1:
(a) Describe the Leavitt's model of change affecting a knowledge culture.
(b) What type of culture is needed at the individual and managerial level in order to create a conducive environment for effective knowledge management?
(c) Show the view that knowledge culture should be centrally driven.
Question 2:
(a) Differentiate between organisational learning and a learning organization.
(b) What are the majors' blocks of a learning organization and its benefits?
(c) Describe the characteristics of a learning organization as elaborated by Peter Senge in "The Fifth Discipline".