Question 1: The case outlines several ideas that organization are using to capitalize on changes in technology and preferences of employees to work remotely. How does the concept of management control relate to this?
The concept of Management control relates to several ideas that Organization are using to capitalize changes in technology and preferences of employees working remotely. These ideas emphasis on using people resources and technology to the best advantages. According to the case study advantage of technology they might talk using voice over internet, video conferencing as face to face, work from home, while on the road or overseas.
Another concept of Management control is Quality control.Quality controls checks all processes like materials, product and services to ensure they are meeting highest standards. Example In our case study Surncorpcompany Access Anywhere system allowed to help customers.
Question 2: Which of the control systems outlined in the chapter are most applicable to the current situations faced by Organization that allow or encourage employees to work from home? Why?