QUESTION 1
(a) Elaborate on the Communication Process Model and explain sequentially through the use of this model the various stages that can ensure effective business communication.
(b) Elaborate on the barriers to effective communication (c) Explain the importance of effective business communication.
QUESTION 2
You have been offered a job as Communications Manager in a reputed company. Discuss ways to communicate effectively with people from different cultural backgrounds. Illustrate with relevant examples.
QUESTION 3
(a) Discuss the steps in writing process
(b) Elaborate on its usefulness in writing effective business messages.
QUESTION 4
a) Discuss the preparations that candidate invited for an interview to be made before attending an interview
b) What constitutes effective and ineffective group sizes and why?