Operations and Distribution Capabilities: Quantitatively/qualitatively assess your company's use and management of supply chain, distribution channels, and general logistics.
For example, you might look for information on inventory costs/turnover ratios, supply chain bottlenecks, and efficiency.
Human Resource Capabilities: Quantitatively/qualitatively assess your company's ability to attract, retain, empower, motivate and train employees.
For example, you might look for information on employee turnover, workforce training programs, salary comparisons, and education benefits.