Assignment:
Question 1. Discuss the validity of the quote "What gets measured gets improved." Will a culture of incessant measurement and benchmarking help improve healthcare, or will it make stakeholders work to improve numbers without improving overall care?
Question 2. Several processes in the healthcare organization do not provide value. Please discuss the processes in your organization (Kaiser Permanente) that are non-value added and how you would work with your key stakeholder to either eliminate or improve the non-value added processes.
Your answer must be typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format.