Assignment:
Describe the use of SPC tools used at D2D? How could these tools be applied to good effect in your company or another you know well? Give examples to support your answer.
References: Oakland, J. S. (2003) TQM: text with cases (Case Study 9, pp. 432-442). 3rd ed. Oxford: Butterworth-Heinemann.
Your answer must be typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format.