A new customer walks into LHS every 15 minutes on average, with a standard deviation of 15 minutes. At SHC, a customer walks in every hour on average, with a standard deviation of 1 hour. LHS has a staff of 4 barbers, while SHC has 1 barber. The average service time at both salons is 30 minutes, with a standard deviation of 30 minutes.
Q1. If Randy walks into SHC, how long, on average, will he wait in line (in minutes) before he receives a haircut? (Only include the waiting time, not any service time)
Q2. How many customers will there be waiting in line at SHC on average?