Q1 between 3 or 4 inclusive claims require work by humans


Suppose a health insurance comapany can resolve 60% of claims using a computrised system, the remaning needing the work by humans. on a particular day 10 claims arrived assuming claims are indeoendent, what is the probability that;

Q1. between 3 or 4 (inclusive) claims require work by humans?

Q2. no more than 7 claims require work by a human?

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