Q1-Balanced Scorecard measures, low-total-cost value proposition; Check an organization with the low-total-cost value proposition and suggest at least two probable measures within each of the four Balanced Scorecard perspectives
Q2-Different information requires consider the operation of a fast-food company with hundreds of retail outlets scattered about the country. Suppose the descriptions of management accounting provided in the chapter to check management accounting information needs for the subsequent:
a. The manager of a local fast-food outlet that prepares food and serves it to customers who walk in or pick it up at a drive-through window
b. The regional manager who supervises the operations of all the retail outlets in a three-state region
c. Senior management located at the company's corporate headquarters. Consider specifically the information needs of the president and the vice presidents of operations and marketing.
Be sure to address the content, frequency, and level of aggregation of information needed by these different managers.