Q. How to Measure actual performance?
Measuring actual performance: after the performance standards are set and expected the next step to measure the actual performance. This requires choosing the right technique of measurement identifying the internal and external factors influencing performance and collecting information on results achieved. It can be affected through personal observation written and oral reports from supervisors. The performance of different employees should be so measured that it is comparable. Performance measures must be easy to use be reliable and report on the critical behaviours that determine performance. Performance measures may be objective or subjective.