Putting the customer first in transforming product, Operation Management

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Putting the customer first in transforming product

Pearson's SuccessMaker: Putting the Customer First in Transforming Product Development Processes Case Study.

What are some of the things Greg should consider as he evalutes whether to continue to focus on the SuccessMaker product versus becoming involved in a company-wide Agile initiative? Which approach should Greg pursue? How might he optimize this approach?

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Operation Management: Putting the customer first in transforming product

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