Purpose: Front line client service. Make bookings for vehicle servicing, accesses client database, prints invoices for clients etc. The mechanics complete worksheets for the various jobs. Penny enters data into AutoManager at the reception.
Software:
• Windows XP Home
• AutoManager.
o This software seems crucial to this business
Comments:
• Easy access from where clients wait.
• Pentium 4 with 512M RAM.
• 40GB Hard drive (25GB free) - two partitions but the second partition isn't used (well - it's got a few games that Penny has downloaded).
• Penny is complaining about the screen resolution (the games aren't looking good). I tried to change to 800x600 and couldn't. I know that this type of PC can go to that!! What's wrong?
• Penny also complained that she is receiving documents emailed from the Ministry of Transport (an example she showed was "August Requirements.PDF") which don't open when she double-clicks - instead she opens Adobe Reader and has to go File/Open and find where it is saved.