Problem: Comcast Complaints Analysis
The provided set of data has complaints information obtained from a call center. Management assigned you to complete some tasks on their behalf.
Presentation 3 slides
• Analyze the data by categorizing the complaints.
• Provide a complaints analysis based on:
o Complaints categories
o Geographic distributions of the complaints
o Other analyses as needed
• Provide three potential solutions to minimize or eliminate the complaints based on category and or geography.
• Provide all the supporting data, maps, and graphs to enable the management to make a solid data-driven decision.
The response must include a reference list. Using Times New Roman 12 pnt font, double-space, one-inch margins, and APA style of writing and citations.