1. Successfully distributing goods to customers involves low cost and customer satisfaction. Several steps must take place in order to reach this goal. Which step need NOT be considered in the physical distribution of goods? (Points : 5)
Order processing
Market segmentation
Inventory control
Transportation
2. Provide examples of the use of different influence tactics.
3. A tactical decision for a firm, might be to move their supply chain operations from the USA to China. True or False