Discussions
This is what it is based
• Watch the youtube video "Learn What the 7 Quality Control Tools Are in 8 Minutes", located in the course shell. Be prepared to discuss.
• Use the Internet to research airline companies including Southwest Airlines and some full-service airlines such as United Airlines and British Airways. Take a note on their lean service systems. Be prepared to discuss. on
Discussion 1: "Lean Operating Systems"
Respond to the following:
• From the first e-Activity, examine at least three different types of waste that can be found in an organization of your choice. Suggest the lean strategies to confront them.
• From the second e-Activity, compare and contrast the lean service system found with Southwest Airlines to a full-service airline such as United Airlines, British Airways, and other large carriers in terms of cabin service, boarding process, baggage handling, and service encounters.
• Recommend ways for the airline carriers to improve their lean operation system in terms of speed and quality while reducing waste and costs. Explain your rationale.
Discussion 2: "Project Management"
Respond to the following:
• From the third e-Activity, provide at least two examples of companies that have used project management techniques such as CPM or PERT. Evaluate their success in operations.
• Determine at least two factors that impact the quality of project management. Suggest ways these factors can be mitigated without affecting project operations.
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.