Discussion:
Research the best practices of other industries (e.g., efficient service at fast-food restaurants or waiting times in the airline industry), and outline the benefits of benchmarking the best practices of other industries for the health care field. The discussion should include the following:
• Provide an experience in health care that reflected negatively on an organization.
• Outline how implementing a best practice from another industry could provide opportunities to improve the process in a health care organization.