Provide an example of a company that uses quality process


Discussion Post

• Analyze one quality award or initiative "The Malcolm Baldrige National Quality Award or the MBNQA" that is described in the text in Chapter 12 and give an overview of the process. Provide an example of a company that uses the quality process and how it has helped their organization with new business and market share.

The response should include a reference list. One-inch margins, Using Times New Roman 12 pnt font, double-space and APA style of writing and citations.

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