Provide a link and brief summary about an organization that


1. What were some of the key challenge to implementing QFD in this service context? How did the company overcome these challenges?

2. Prior to 9/11, there were numerous federal law enforcement powers. After 9/11, there has been a shift from federal law enforcement to local (state and municipal) law enforcement. True or False

3. Provide a link and brief summary about an organization that is combating a specific form of gendered violence.

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Operation Management: Provide a link and brief summary about an organization that
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