Assignment:
Your company manufactures components for a major computer manufacturer. Your products have had some persistent quality issues. The components are items such as on-off switches and other servo-mechanisms that fail before they should. The problem is becoming quite serious and your main customer has threatened to go to another vendor if you cannot fix the problem. Step by step, what do you do to solve the problem? Be specific and explain why you take each step.
Your answer must be typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format and also include references.