Problem 1: Explain the process that would be followed to address inconsistencies between what is required by legislation and what is being done by the agency.
Problem 2: Explain the process that would be followed to address inconsistencies between what is required by legislation and what is being done by the agent.
Problem 3: Explain strategies you could use to respond to these concerns and discrepancies between how the agency conducts themselves and the real estate standards for ethical practice and application of legislation:
Concern:
- Dishonesty
- Misleading information (verbal/writing/image etc.)
- Unsigned agreement
Discrepancy:
- In breach of licence conditions, agent has not completed required CPD training (50-60 words)
- Acted in a manner against company standards/policies/procedures/etc. (50-60 words)
Problem 4: Identify the federal agency National Association of Realtors and it's legislation that covers ethical conduct by agents. Analyse the legislation and select three sections that apply to the ethical conduct of agents. (3 dot points)