Problem related to phone lines for radio show


Rush Franken receives about 60,000 calls in a 3 hour period into his phone lines for his radio show, but he is only able to accept 15 per hour to go on the air. Discuss whether this would or would not fit into one of the 3 waiting line models discussed in the text. Why or why not?

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Operation Management: Problem related to phone lines for radio show
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