Problem on systems thinking in health care environments


Assignment task: Systems Thinking In Health Care Environments

Discussion - Creativity, Chaos, and Complexity

I want to reply to these classmate initial posts for the week 5 class discussion.

Patricia Sanchez

Hello Class,

According to our week 5 video, Chaos theory is also about finding logic, order, or patterns within systems or results that appear chaotic, random, or unpredictable. Chaos theory tries to find the order or logic of the system even if the results are still unpredictable or have too many moving parts to really "watch".(UOP, 2023), Complexity is the generation of rich, collective dynamical behavior from simple interactions between large numbers of subunits.(Rickles et al., 2007). Yes, I have experienced flow before. I do audits in a surgery center and audit our nurses charting. There were a lot of charts that had not been audited and so a lot of charges had not been posted. One of our managers gave me a very lengthy list and asked me to go through it and post what I could. I went through that list and finished it the next day. I felt very focused and like I was the only one in the room. A big part of my motivation and focus was knowing they were depending on me. When I completed the list I was praised, and it felt good to be appreciated for my hard work.

Yolanda Dickerson

Good evening Class,

Chaos refers to systems with little order that can be seen easily but consists of underlying order. The lack of direct order can be seen and /or felt with the slightest change. Complex systems have an infinite number of variables or subunits that must be considered when making a change. The differences between the two is that complex systems are highly composite and Chaotic systems have few interacting subunits (Rickles et al., 2007). Chaos systems thinking involves being ready no matter what happens and thriving under that pressure. Chaos systems thinking involves individual units that don't really co-exist. And this lack of coexistence can be chaotic if one of the units fails. Complex systems work together to have a successful outcome. In complex systems each part of the system can adjust to limit the effect of change. Yes, I have experienced flow many times in my career and life. In my career I worked in flow situations, especially during the COVID. During the COVID pandemic we experienced many staffing changes from lay-offs to illness. While at the same time we were experiencing a high intake of specimens for Covid testing. We were able to thrive during this flow time because phlebotomist hours were cut but we needed more staff for specimen processing. We were able to train the phlebotomists how to process specimens and get them ready for testing. It was a stressful time but at the same time invigorating because we were thinking on our feet to get it all accomplished.

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