Assignment: Professional Email Message
SCENARIO:
Saban is a top performing industrial equipment salesperson for D2D. After three years of working with his best client, he receives a text message from Pat (his direct manager) assigning him to a completely different account.
Pat has received complaints that Saban gets all of the good clients and is not a "team player."
Saban responds to the message and asks for a meeting with Pat to discuss this change. Pat responds with another text message that reads: "Decision final. Everyone needs to get a chance to work with the best accounts so it is fair. Come by the office and pick up your new files."
Moments later, Saban sends a text message to Karen, his regional manager and Pat's boss. It simply reads, "We need to talk."
Choose one of the professional scenarios provided in Blackboard under the Student Center tab.
Write a Professional Email Message from the perspective of a character in the scenario. The email should discuss the communication issue provided in the scenario and should be addressed to another character from the scenario.
The message should take the form of an email; however, you will submit your assignment to the online course shell.
The professional email message must adhere to the following requirements:
1. Content:
- Address the communication issue from the scenario.
- Request a face-to-face meeting to discuss the issue (at a specific time).
- Concentrate on the facts of the situation and avoid using overly emotional language.
- Assume your recipient is learning about the situation for the first time through your communication.
2. Format:
- Use a descriptive subject line or heading.
- Include an appropriate and professional greeting / salutation.
- Use email form including: To:, From:, Subject:, and Signature.
3. Clarity / Mechanics:
- Focus on clarity, writing mechanics, and professional language/style requirements.
- Run spell/grammar check before submitting.
4. Your assignment must:
Be typed, single-spaced, using Times New Roman font (size 12), with one-inch margins on all sides. Your professor may provide additional instructions.
5. Submitting your assignment:
Submit your assignment through the online course shell only.
6. The specific course learning outcomes associated with this assignment are:
- Plan, create, and evaluate professional documents.
- Deliver professional information to various audiences using appropriate tone, style, and format.
- Analyze professional communication examples to assist in revision.