Problem: A retail chain recently implemented a performance-based incentive system designed to encourage teamwork, innovation and customer service excellence. While some employees thrive under the new system, others feel pressured and disengaged, believing that the expectations are unrealistic. Managers are concerned about how to sustain motivation without creating burnout. The company must evaluate whether its high-performance work system is effectively designed to balance employee satisfaction with organizational success. Discuss the key characteristics of High-Performance Work Systems and explain how they can improve organizational success. (5 marks) Clearly describes HPWS characteristics and effectively links them to organizational success. Include text citation and references from year 2020 to 2026, APA 7th edition. Need Assignment Help?