Problem 1:
(a) Describe clearly ‘Job Analysis'.
(b) Explain fully why ‘Job Analysis' is an important technique in ‘Managing People'.
(c) What are the basic steps involved in collecting information about a job?
(d) By referring to your organisation or any organisation you are familiar with, what methods would you use to collect information about the job of a Human Resource Manager? Explain clearly the choice of methods.
Problem 2:
(a) Describe ‘effective communication'.
(b) Explain clearly the barriers to ‘effective communication'.
(c) Explain the meaning of the following terms:
(i) Paralanguage;
(ii) Kinesic behaviour; and
(iii) Artifacts.
(d) Referring to your organisation or any organisation you are familiar with, how can your/the Chief Executive Officer enhance effective employee communication?