Prior to the advent of the total quality management concept, Operation Management

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Prior to the advent of the total quality management concept

Discuss the following points regarding the evolution of total quality management concepts:

Prior to the advent of the total quality management concept, what was senior management's typical approach toward quality?

What has led to the more comprehensive strategic view about total quality management?

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Operation Management: Prior to the advent of the total quality management concept

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Operation Management: Prior to the advent of the total quality management concept

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