Principles of total quality management


Assignment:

Question 1

  • Determine which best practices can be applied to the greatest number of small businesses. Explain your rationale.
  • Analyze the principles of Total Quality Management (TQM) and Six Sigma in regard to quality control of a product or service, and make at least one recommendation for improvement. Explain your rationale

Question 2

  • Describe a retail business with which you are familiar and determine the most suitable means of inventory control. Provide specific examples to support your response.
  • For the same business, discuss what innovative steps you could take to deter employee theft and/or shoplifting.

 

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Business Management: Principles of total quality management
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