Assignment:
Case Write-up/Discussion Methodology
Your case analysis should be approximately two (2) to three (3) pages double spaced.
Case write-up should include:
Case Summary
1. Brief background Case summary (2 to 3 paragraphs)
•Explain the Major Issues/Problems that need to be addressed in case (Questions that are often brought up within the case itself)
How does case relate/apply to chapter?
•Terminology
•Theories
•Models
•Ideas and Practices
Case Questions
•Answer all questions and each part of each question
•Reference Theories and Models from Chapter that supports your responses
•Use appropriate terminology from the chapter in your responses
What are the key "take-aways" that can be learned from this case/chapter?
•Two or Three main points that you found most useful to know and understand
How can you apply the information from the Chapter and the case if you found yourself in a similar situation as a Manager and/or Employee?
•What did you learn from this case/chapter that could help you to lead Organizational Change?
Discussion Questions
1. How might Carly Fiorina have planned her early efforts at Hewlett-Packard? Pay particular atten-tion to how she might have used the principles of mutual engagement and shared diagnosis.
2. What are the potential advantages of relying on a systemic framework for guiding diagnosis? Are there any potential disadvantages?
3. Why is open dialogue so difficult to achieve in many organizations?
4. In what specific ways can an executive actively promote a sense of psychological safety among employees to engage them in an honest conversa-tion about performance?
5. How might the three forms of data collection be used together in the opening stages of a change process?
6. How can an organization make sure that diagno-sis becomes a regular and ongoing element of the way it does business?
Case Discussion
Read "Managing Transformation at National Computer Operations" and prepare answers to the following questions:
1. Prepare an implementation plan for change that would enable Gar Finnvold to create a fully com-petitive computer service within two years.
2. How could Finnvold conduct an organizational diagnosis that would lead off his implementa-tion? Be specific about how he could ensure mutual engagement.
Attachment:- Managing Transformation At National Computer Operations.rar