Assignment:
1. A tool that uses time-ordered values of a samples statistic to help defect the presence of correctable causes of variation in a process is a (n):
A. affinity diagram.
B. checklist.
C. control chart
D. flowchart.
E. relationship diagram.
2. Loss of business, increased liability, decreased productivity, and higher costs are all likely consequences of.
A. labor unions
B. globalization
C. poor quality.
D. robotics
E. micro-factories.
3. The quality tool that resembles a "fishbone" is:
A. brainstorming.
B. check sheets
C. Pareto analysis.
D. cause-and-effect diagrams.
E. fail-safe method
4. A tool that is NOT used for quality is a
A. Flowchart
B. Histogram
C. Pareto Analysis
D. Balance sheets
E. Check sheets
5. The Deming Prize was established by the...
A. American Statistical Association
B. Japanese
C. North American Free Trade Association
D. American Quality Society
E. World Trade Organization