1) Design, prepare and undertake an interview, questionnaire and observation exercise on the subject area (Hospitality Management).
2) Successfully complete and make records of the interview, questionnaire and observation exercises inc. full interview transcript, questionnaire analysis and notes from the observation.
3) Prepare a critical commentary as outlined below
The critical commentary:
An account and discussion of approx. 2500 words plus appendix which critically examines the ways in which you conducted the research, problems faced and lessons learnt. Your work should also consider the impact of the different methods on research findings and the broader research topic under discussion. You must make use of appropriate academic references and use the Harvard referencing system.
The research study is to carry out an observation within Chinese fast food restaurant of the west street that examines: purchasing methods
Group number: Ruoyu liang, Jing Wang, Ge Zhang
Number of people Cash Card
107 46 61
Item Quantity
Coke 8
Soybean milk 45
Coffee 13
Sandwich 39
¬¬Chips 6
Pizza 4
Cookie 27
Sheet 1. The restaurant sells food during research time
According to Sheet 1 show about during 1pm.to 3pm. The Chinese restaurant sells food situation. We used qualitative method and the quantitative method; we found the problem during the observation, such as it is very difficult to calculate clearly how many foods does the customer buy, and we also estimated the payment of the customers to buy food, we found people prefer to use card instead of cash.
So people like use card to payment, it is show about card how important in our life.