Assignment
Length: Word document of 4-5 pages (excluding references and cover page)
Create a KPI-driven business process plan worksheet.
Describe each tactical business goal (specific to customers, leads, and sales).
Define the target KPIs (at least 10, including project rate of return [PRR] and the break-even point [BEP]).
Create a brief explanation of each KPI, and describe how it will be used to quantitatively measure the achievement of defined tactical business goals.
Write a formula for each KPI calculation method (define and clearly show how the KPI is derived).
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.