Assignment: Situational Judgment Test And A BES Rating Dimension
Situational Judgment Test and a BES Rating Dimension.
Ms. Cold would like to have a number of tests in place for candidates to answer as part of the selection process. She would also like to measure the work performance of the servers within the first ninety days of employment. You were assigned to develop the following tests:
1. Compose a situational judgment test for servers of the restaurant.
The test should include:
o Four multiple choice questions of possible situations waiters/servers may encounter when dealing with customers.
o Four possible answer choices for each question.
o On a separate sheet, indicate the rating scale for each question.
2. Prepare a BES Rating Dimension for the servers. The rating dimension should cover three scales:
o Interactions with customers;
o Server's responsiveness and attitude with customers; and
o The server's demeanor when taking orders.
Format your assignment according to the following formatting requirements:
1. The answer should be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides.
2. The response also includes a cover page containing the title of the assignment, the student's name, the course title, and the date. The cover page is not included in the required page length.
3. Also include a reference page. The Citations and references should follow APA format. The reference page is not included in the required page length.