Please do a quality analysis and define robust steps for improvement: 1. Create an Ishikawa (Fishbone)-Diagram using a template you can find online to identify the root causes for your unsatisfying performance, then transfer the results to the structure below (no hand drawings) Main Root Cause 1: ...................... Root Cause 1a: ........................ Root Cause 1b: ........................ ... Main Root Cause 2: ...................... ... Main Root Cause 3: ...................... ... Main Root Cause 4: ................