Question 1:
“At the heart of change management lie the change problem, i.e., some future state to be realized, some current state to be left behind, and some structured, organized procedure for getting from the one to the other. The change problem may be large or small in scope and scale, and it may focus on individuals or groups, on one or more divisions or departments, the whole organization, or on more aspects of the organization’s environment.”
Taking your organization as instance, examine a change problem and describe how the underlined parts of the above statement apply.
Question 2:
Change management requires a broad and finely-honed set of skills. Examine and explain the skills required to successfully manage change in health care institutions.
Question 3:
Effective management of the people dimension of change requires managing the five main phases that form the basis of the ADKAR model. Using a concrete instance describe carefully the phases of the ADKAR model for change management.
Question 4:
(a) What do you understand by the term change?
(b) Successful change management requires the understanding of numerous aspects. Identify and explain any five of these aspects.
Question 5:
Determine and describe carefully the driving factors which can facilitate change. Use instances to illustrate your answer.