Pgbm03 - operations management - critically assess the


Assignment - Individual analysis of the importance of Operations Management and related Concepts to a case study (an organization) of student's choice.

Assignment Brief

Introduction

If the Marketing function is to identify the needs of customers, then the Operations Management function has the role of providing the required products or services in a way that satisfies the criteria imposed by the market. A critical appreciation of the main operational tasks of Operations Management concepts in your chosen case study example is an essential starting point in this process, and the effective and efficient operation of this function is therefore important if the organization is to be successful.

*Choose IKEA for the company

Assignment

Looking at your company at organizational level, or department level critically assess the operational methods and strategies adopted to provide the product(s) in a way that give(s) maximum satisfaction to the customers or clients.

A good answer will identify the criteria applied by the customer in assessing satisfaction
i.e. the order-winning and order-qualifying criteria. You should

Provide a critical of the principal operations tasks to satisfy these criteria

Analyse the process strategies and procedures employed to ensure that these tasks are carried as effectively providing such analysis with appropriate theoretical underpinning.

Provide a critical evaluated reflection of the Value-Added contribution you have made to your chosen case study as a result your application of operations management principles and related knowledge.

The organization may not have an operations/production department defined in such terms, but it will still produce something or provides a service for the use of somebody.

Attachment:- Sample_Structure.rar

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