Persuasive Communication Letter
Apply your persuasive communication skills for business communication. In this letter I want you to persuade me that you have actually learned something about communication. With that said here is what I want you to prepare for me in memorandum form. This should ideally be a situation either here in class or at work where you feel you probably could have handled the communication in a less emotional manner and communicated differently to make your point.
1) The scenario - who were the players (participants). - You can use first names or make up names to ensure privacy.
2) What was the issue? What were your emotions during the communication?
3) Was this a virtual or face to face communication? Do you feel this made a different in how you chose to respond?
4) What did you not do that knowing what you do know about the importance of professionalism that you would do now? Why?
5) How has this reflection helped you grow as professional in the workplace and individually?
Look forward to reading this memorandum. It needs to be thoughtful, detailed and honest. Sometimes we need to look at our approaches when we respond when we are angry or frustrated with a situation. Approach and use of appropriate language are important as you never know where that person may show up in your career later on or if you may need them to help you navigate a situation or issue. Also, don't take liberties when in a virtual environment when most tend to have more "courage" to be rude and inappropriate because they can not "see" the person on the other end. You are not as anonymous as you think so be mindful.
Business Communication BAD2010