Problem 1. I need a one page personal professional development growth plan. It can be based on personal assessment of my strengths (it can be anything) and areas where I would like to improve, it can be as a student and future job applicant, or as a current worker. In the development plan, describe the kinds of training, courses, seminars, or other experiences that would make me a more attractive job applicant or more valuable employee. Then compare it to a coworker. What useful ideas did you get from this?
Problem 2. Also I need to develop a scenario question for a user support or help desk position that would measure whether a job applicant is a good problem solver. Start by brainstorming some ideas with coworkers, then select a scenario that is feasible for an interview, and finally refine the scenario question. Exchange your scenario question with another team and write a model response to it question.