Assignment:
Fill in the blanks:
1. A(n) ________ is a structured grouping of people working together to achieve common goals.
2. Which of the following job titles is an example of a staff position?
3. ________ planning guides the current and near-term activities required to implement overall strategies.
4. Organization charts are the visual indication of a firm's ________.
5. Which of the following is an example of on-the-job training?
6. A complaint that management is violating a provision of a union contract often results in ________.
7. The Fair Labor Standards Act ________.
8. Gain sharing is an employee benefit that provides ________.
9. ________ communication with customers should create goodwill and contribute to customer satisfaction.
10. Concerning the grapevine, all of the following statements are correct EXCEPT:
11. Feedback ________.
12. What is the first step a company should do when responding to a crisis?
13. A firm can monitor quality level output in all of the following ways EXCEPT ________.
14. Implementing a production plan involves all of the following steps EXCEPT ________.
15. A(n) ________can repeat the same tasks numerous times without varying its movement.
16. Which phase of production control determines the amount of all resources needed to produce a certain amount of goods and services?
17. The era in marketing history characterized by the notion that creative advertising would convince consumers to buy a product is known as the ________ era.
18. Personal and interpersonal determinants affect which step(s) in the consumer behavior process?
19. The era in marketing history characterized by the notion that a good product will sell itself is known as the ________ era.
20. The marketing function creates all of the following types of utility EXCEPT ________ utility.
21. Items that consumers purchase frequently, immediately, and with little effort are ________ products.
22. Where does the supply chain end?
23. Jan takes her car to Oil Express for an oil change. This is an example of a(n) ________.
24. Newspapers and magazines use which approach to distribution intensity?
25. Raoul's job is to make sure that his company's goods get from the warehouse to retailers in a timely fashion. Raoul's job involves the ________ function