Problem:
As a public administrator, you will be asked to bring effective private sector management techniques to the public sector. One such technique is performance measurement and performance-based management. However, one of the major challenges in applying this technique is the inherent difference between the public and private sector.
Suppose that you have been asked by the city council to create a performance reward system for the police department.
Based on your research, respond to the following:
- Aside from monetary, what rewards could you put in place?
- What output and outcome measures could you use?