Performance measure-expected level of performance
Problem:
List three objectives for Bank of America's customer service perspective and show how they relate to the mission, vision and strategy. For each objective develop one meaningful performance measure, one expected level of performance.
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Also consider the product's or service's consumer trends, market segmentation, options for local marketing strategies and branding strategies
Should the company accept a special order for 4,000 units @ $10? What is the maximum price the Missouri Company should be willing to pay
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For each objective develop one meaningful performance measure, one expected level of performance.
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- Demonstrate understanding of impact of FAIRNESS on CRM - Include application of fairness concepts, as described in the readings
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