Performance improvement approach-problem-solving approach


Discussion:

Quality Culture vs. Traditional Culture

There are various differences between a quality culture and a traditional culture. While formulating strategies and implementing quality culture, you need to understand these differences and plan accordingly. In this assignment, you will evaluate the difference between a quality culture and a traditional culture.

Create a 2- to 3-page Microsoft Word document, address the following:

Select and evaluate a company (with which everyone in the class should be familiar) based on the following parameters:

Operating philosophy

Objectives

Management approach

Attitude toward customers

Problem-solving approach

Supplier relationships

Performance improvement approach

Based on your evaluation of this company, explain if you think your selected company is following a quality culture or a traditional culture. Provide an appropriate rationale and examples to support your answer.

Given your evaluation of the company, explain whether you believe that its culture will enhance or impede its success.

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