Problems, Opportunities, Objectives, and Constraints Matrix
Note: There are several ways to document the causes and effects. The book shows putting each cause and effect together as one paragraph and having each paragraph numbered. Or you can do it the way it is set up in the matrix used in this milestone. You can have one cause and many effects or many causes and one effect or a combination of these two possibilities. For opportunities, you would only have effects. The numbering show in the Causes and Effect column are just samples. It does not imply that the first problem will have one cause and three effects. Since the proposed system is a new development, the System Constraints are unknown.
Review all of the milestone project steps below. Post questions in the Q & A Forum.
LAB STEPS
STEP 1: Problems, Opportunities, Objectives, and Constraints
Matrix Back to top
In this milestone, you will perform Cause-Effect Analysis on the Equipment Check-Out System (ECS) and document your findings using the Problems, Opportunities, Objectives, and Constraints Matrix. The PIECES framework, originally developed by James Wetherbe, and then adapted by the textbook authors, can serve as a useful tool to classify the various problems, opportunities, and directives identified in Milestone 1. The details of this milestone can be found in the Milestone 2 Description.
For this milestone you will be using the following resources and templates.
Milestone 2
Description
Milestone 1
Description, Exhibit 1.1
Milestone 1
Solution (provided by your instructor)
Problems
Opportunities, Objectives, and Constraints Matrix Template