Assignment: Quality Analysis
Select a well-known company and a product or service that is produced by that company (be sure to avoid products that are simply purchased by the company and sold to the company's customers, which is often the case at many retail stores).
For the company that produces this product or delivers this service, respond to the following:
i. Provide a brief description of the company that you have selected and the product or service that you are analyzing.
ii. Analyze what quality means for this product.
iii. Perform a SWOT analysis of the organization.
iv. Justify a method for focusing the organization's attention on quality.
v. Explain what elements of a quality culture are lacking (and needed) by the organization.
vi. Evaluate who the customers of the organization are (remember to consider whether there could be internal customers in addition to external customers, although this will not be the case with every organization).
vii. Recommend a method of implementing changes that are needed based on the needs of the customer.
viii. Recommend potential strategic alliances that can improve quality for the organization.
Format your assignment according to the following formatting requirements:
i) The answer should be typed, using Times New Roman font (size 12), double spaced, with one-inch margins on all sides.
ii) The response also includes a cover page containing the title of the assignment, the student's name, the course title, and the date. The cover page is not included in the required page length.
iii) Also include a reference page. The Citations and references must follow APA format. The reference page is not included in the required page length.