I. In a one-page (at least one-page) paper, explain why an analyst needs to understand how people think, how they learn, how they react to change, how they communicate, and how they work.
II. There are at least two approaches to system development, a variety of life cycles, and a long list of techniques and models that are used in some approaches but not in others. Consider why this is so. Discuss these possible reasons (at least one-page): The field is so young, the technology changes so fast, different organizations have such different needs, there are so many different types of systems, and people with widely different backgrounds are developing software.