1. People usually form a distinct opinion of others within the first _______ of meeting them.
A. five seconds
B. ten seconds
C. five minutes
D. ten minutes
2. The average speaking rate is
A. 100 words per minute.
B. 120 words per minute.
C. 140 words per minute.
D. 160 words per minute.
3. You're in a meeting of the research and development team you've just been assigned to
work with. The team leader is describing a new product being tested, and assigns you
the task of completing this phase of development by a certain date. While she's speaking,
you develop mental images of the product and your role in the testing process.You're
engaging in
A. imagination.
B. memorization.
C. projection.
D. visualization.
4. An unwillingness to listen or agree can be communicated through
A. slumping.
B. chewing of the lips or nails.
C. arms crossed over the chest.
D. squinting.