People at the base of the economic pyramid should be seen


"People at the base of the economic pyramid should be seen as customers not beneficiaries"... what do you think the author meant by this? What is the implication for health delivery?
People at the base of the economic pyramid should be seen as customers not beneficiaries"... what do you think the author meant by this? What is the implication for health delivery?

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Other Subject: People at the base of the economic pyramid should be seen
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