1. How is working at an online retailer different from working at a brick-and-mortar retailer? What types of jobs are necessary at each? What skills are important?
2. Paul Saffo, director of the Institute for the Future, noted, "Telecommuting is a reality for many today, and will continue to be more so in the future. But beware, this doesn't mean we will travel less. In fact, the more one uses electronics, the more they are likely to travel."43 Do you agree with this statement? Why or why not?