Part I: Total Quality Management
This is a research paper that will require the use of the library (LTU preferred) and/or the Internet. The research paper should be in the form of a term paper intended to objectively report on the considered adoption of Total Quality Management for Apple Corporation who has recently established a Project Management Office (PMO) for new product development.
The paper should be no more than 5 pages in length (this does not include your cover page), including references - which are required when referencing your sources of information. A minimum of 5 different sources of information (magazines, periodicals, books, etc...) must be used and referenced to support your statements.
The paper should at a minimum include the following (with clearly marked bold headers for each section below):
1. Overview of Total Quality Management (what is it)?
2. Advantages from a business and project management perspective - why should they implement Total Quality Management and how will it positively impact their PMO and product development projects?
3. Concerns/Issues from a business and project management perspective - what problems might occur if they implement Total Quality Management?
4. Your recommendation to Apple Corporation - should they implement Total Quality Management? Why or why not?
Part II: ISO-9001
This is a research paper that will require the use of the library (LTU preferred) and/or the Internet. The research paper should be in the form of a term paper intended to objectively report on the adoption and certification of ISO-9001 for the Project Management Office of a large electric and natural gas public utility in the United States.
The paper should be no more than 5 pages in length (this does not include your cover page), including references - which are required when referencing your sources of information. A minimum of 5 different sources of information (magazines, periodicals, books, etc...) must be used and referenced to support your statements.
The paper should at a minimum include the following (with clearly marked bold headers for each section below):
1. Overview of ISO-9001 (what is it)?
2. Advantages from a business and project management
perspective - why should this company implement ISO-9001, gain certification and maintain it every year?
3. Concerns/Issues from a business and project management perspective - what problems might occur if this company obtains ISO-9001 for their project management office?
4. Your recommendation for the public utility - should they get certified in ISO-9001? Why or why not?
Part III: Quality Function Deployment:
This is a research paper that will require the use of the library (LTU preferred) and/or the Internet. The research paper should be in the form of a term paper intended to objectively report on the considered use of a Quality Function Deployment on projects for a well-established, fictitious, medium-sized software development company who has a long-established Project Management Office.
The paper should be no more than 5 pages in length (this does not include your cover page), including references - which are required when referencing your sources of information. A minimum of 5 different sources of information (magazines, periodicals, books, etc...) must be used and referenced to support your statements.
The paper should at a minimum include the following (with clearly marked bold headers for each section below):
1. Overview of Quality Function Deployment (what is it)?
2. Advantages from a business and project management perspective - why should this software development company implement Quality Function Deployment on all of their projects?
3. Concerns/Issues from a business and project management perspective - what problems might occur if this software development company implements Quality Function Deployment on all of their projects?
4. Your recommendation for the software development company - should they implement Quality Function Deployment? Why or why not?
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